Frequently Asked questions

If you didn’t find the answer to your question, contact your  facility to speak with one of our self storage professionals.

 

Where are the Storage Court facilities located?

Storage Court is located across several Washington cities. You can find us in Bellingham, Duvall, Edmonds, Federal Way, Kirkland, Mercer Island, Mill Creek, Monroe, Redmond, Shoreline, Tacoma, Tukwila, Vancouver, and Yakima. Find the facility nearest you to start storing!

 

What types of leases do you offer?

If you decide to store with us, you won’t be bound to any long term contracts or commitments. We offer month-to-month leases.

 

What are the access hours?

Tenants have access to their belongings 365 days per year. Gate access and office hours vary per facility location, but after hour appointments are available for our customer’s convenience. Find your facility here to find out specific access and office hours.

 

How do I go about moving out?

We require a 20 day written notice for tenants who plan on moving out of their unit. Once you rent a unit, you’ll be informed on all of the proper steps you need to take when moving out. 

 

Do you provide truck rentals?

Most of our locations offer free use of our moving truck when you’re ready to move-in. Please contact a facility near you for full details. If your designated facility doesn’t provide truck rentals, someone will be more than happy to provide you with recommendations.

 

How do I make my payment?

Payments can be processed by mail, in person or through our website. There is also the option to sign up for our automatic payment system via your credit card. It’s a great way to avoid late fees. Speak with a manager to get more information on this feature. All of our facilities have a payment drop box, but try to avoid this for cash payments.

What forms of payments are accepted?

We accept cash, check, Visa and MasterCard.

 

What are the rates and unit sizes?

We offer a variety of unit sizes to meet any storage need. Unit sizes and prices vary by location. Contact the facility of your choice for unit sizes and price information.

 

How do I determine what unit size to rent?

Feel free to use our storage calculator. It’s free and easy to use. You can also depend on our storage experts and they’ll assist you in determining the perfect unit size. All we need is a list of what you plan to store.

 

What types of packing supplies may I need?

There are several items that you may need to store efficiently. We offer boxes, locks, bubble wrap, packaging tape, wardrobe boxes, and protective covers. We have boxes from small to large including wardrobe boxes, file boxes, TV cartons, and dish cartons. If you need bubble wraps and filers, we have kraft paper and peanut packing material. We also have mattress bags, furniture covers and plastic sheeting in addition to clear and brown tape to tightly close your boxes.

 

Do you offer vehicle parking spaces?

Yes. Many of our locations have space for RVs, boats and other vehicles including semi-trailers, trucks, cars and commercial vehicles.

 

What security measures are taken to ensure the safety of my belongings?

Our facilities are fenced, gated and well-lit. We also have 24 hour HD video surveillance to help us monitor the entire facility.

 

How do I get started?

We’re happy that you’re ready to get your belongings stored away! It’s not a drawn out or stressful process. You have a few options. Whether you wish to visit or call the facility of your choice to rent space. You can also rent a unit online right here on our website.

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